Shipping, Returns, Privacy & Other Policies

Shipping Information

   Thank you for ordering my jewelry.  I appreciate that you like it enough to buy it and I want you to be a life-long customer.  Items that are in stock will ship in 5-7 days.  Items that have to be cast, polished and finished will ship in 3-4 weeks, and possibly earlier.  I inspect every piece and if you are ever unhappy with my work please let me know.  I will make it right if possible and fair.

 

     Approximate shipping time for custom items will vary depending on the complexity of the piece and how many shifts in the ER I am scheduled for that time period.  I love working with jewelry and will do all I can to keep you a happy customer.  After all, I have been thinking about this endeavor for 40 years.  :)

 

All pendants come with a  FREE leather necklace.  Gold chains not included with pendants unless specified.

The shipping cost is FREE in the continental US. 

Sales tax will only be charged to Florida residents.

Return Policy

   We will do everything we can to ensure that you are happy with your purchase. If you are not satisfied with your purchase, return it within 10 days for a full refund. Just put it back in the same box in which it came within 7 days of its arrival, and send it back to us registered and insured mail. You will get a full refund within 5-7 days. I want you to be a repeat customer for decades because I have many new ideas that I will be carving in the near future, and can't wait to see what they look like. I will also be making designs with diamonds and other precious stones.

Privacy Policy

   We  know that you care how information about you is used and shared. We respect your privacy and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone.  I want to make my website to function optimally, to accurately represent what I have made, and to make my products available and easy to find on the internet.

If you have registered to receive information, we may occasionally email you with special opportunities.

Given the rapid changes in offerings and technologies, we will likely change, modify, add or remove portions of our Privacy Policy.

If you have any questions about our privacy policy please email me at info@medicalgiftjewelry.com.

Intellectual  Property Rights

    James L Wagner and Aundrea Wagner are the exclusive owners of this website and all intellectual property rights and materials. These intellectual property rights and materials include, but are not limited to, all ideas, designs, illustrations, texts, writing, methods, multimedia, logos, publications, and photographs; none of which can be reproduced without our written permission.

All designs are copyrighted and may not be reproduced.